As a Content Test Specialist, you will: · Set up and maintain digital content records using internal Amazon systems · Download, install, and test Amazon’s digital content to ensure it meets Amazon’s high quality bar and adheres to Amazon’s merchandising policies · Conduct extensive tests on the digital content and provide accurate reports with unambiguous steps to reproduce the issues reported. · Work with the account management team to address content issues as required · Communicate and Partner with different teams (both internal and external) to address the issues reported and drive them to closure · Maintain detailed and accurate progress records to enable aggregate performance and issue tracking · Identify and champion process improvement ideas and systems enhancements that could increase the productivity or quality of our content operations Above all, play a vital role in helping us meet our selection expansion goals while protecting our high-quality customer experience
- Bachelor’s degree - 1+ years quality assurance testing in a technology industry or equivalent - Programming experience in debugging issues and identifying the areas where bug lies - A passion for computers, eCommerce, the Internet, digital content, and the mobile market segment - An ability to identify, communicate, and champion process improvement opportunities that will benefit the entire content operations team - Street smarts; willingness to roll up the sleeves and do whatever is necessary to meet team goals - An ability to identify, communicate, and champion process improvement opportunities