Who are we? Amazon Go is a new kind of store with no checkout required. We created the world’s most advanced shopping technology so you never have to wait in line. With our Just Walk Out Shopping experience, simply use the Amazon Go app to enter the store, take the products you want, and go! No lines, no checkout. (No, seriously.) At Amazon Go we offer a curated selection of delicious ready-to-eat breakfast, lunch, dinner, and snack options made by our chefs and favorite local kitchens and bakeries. Our selection of grocery essentials ranges from staples like bread and milk to artisan cheeses and locally made chocolates. To learn more about Amazon Go, check us out at amazon.com/go Who are you? The Content Developer assists our team of support associates by maintaining a library of support content that translates complex processes and policies into easy-to-find and follow references. The ideal candidate will have experience creating and managing content in a structured authoring tool and
· Bachelor’s Degree · 3+ years’ experience creating support content or technical documentation · Experience using content management systems (CMS), Basic HTML, Microsoft Word, and Microsoft Excel · Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases · Strong written and verbal communication skills · Ability to research, scope, prioritize, and lead multiple projects at the same time· Experience developing support content for contact center associates · Experience creating DITA content · Experience using markup languages (e.g