At Amazon, we're working to be the most customer-centric company on earth -- including how we fulfill and deliver customer orders. The goal of Amazon’s Delivery Service Partner (DSP) Management Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile space. We are looking for a dynamic, organized self-starter to join as a Business Coach for the Last Mile team to manage Delivery Service Provider (DSP) relationships and ensure they are set up to succeed. This person will manage DSP readiness through onboarding and training curricula and audit processes that support standard work. We are seeking bar-raising candidates who are able to: · Provide best in class support for DSPs with scalable
· · Bachelor’s Degree · 5+ years experience in account management, vendor management, and/or supplier management within a cross-functional organization · Experience as a customer as well as a provider · Last Mile, Operations, and/or small parcel packaging experience · Candidate must be flexible with hours and travel (approximately 30%-60% on average depending on business projects) · Technical aptitude and familiarity with the design and utilization of complex systems · Demonstrated skill at building relationships · Excellent written and verbal communication skills · Ability to interface with all