Are you excited and passionate about delivering advanced analytics that directly influence the Alexa user experience? Do you want to be a champion of the customer by innovating on their behalf and by turning data insights into action? Come join the Alexa Experience and Devices team as a Business Analyst! Alexa and Echo are literally shaping the future of voice recognition and cloud-based content/services. Alexa is the name of the Amazon cloud service and the brain that powers Echo. Alexa answers questions, plays music, reads the news and more—instantly. Our goal is to deliver a flawless experience to our customers. Our team builds innovative analytics resources that help us understand and monitor the quality of the Alexa customer experience. We use these resources to feed data-driven system improvements. We are looking for a Business Analyst to join our analytics team. This person will be a creative problem solver who cares deeply about what our customers experience, and is a highly analytical,
· Bachelor’s degree in Business, Economics, Finance, Engineering, Statistics, Computer Science, Mathematics or related field · 5+ years of years of relevant work experience in business analytics, business intelligence, market research or related field · 5-7 years professional experience (experience in consumer-facing industry preferred) · Experience gathering business requirements, using industry standard business intelligence tools to extract data, formulate metrics and build reports · Advanced Microsoft Office skills, particularly Excel (including Pivot Tables) and intermediate SQL skills · Working