The Enterprise Mobility
& Devices Specialist Sales
team is part of the WW EPG
organization and has the charter to lead the transition to Devices
sales in "Mobile
first - Cloud
first world". This role focuses on building the sales strategy and execution plan for selling Enterprise Mobility Solutions
. This role focuses on defining how we drive value for our enterprise customers by deploying and implementing Enterprise Mobility Suite
. The EMS Customer Experience Lead
will be responsible for developing processes that ensure that our customers reap maximum value from EMS
in minimum time. He or she will achieve this by up-levelling the way in which Microsoft
and its partners work with customers to implement and adopt Enterprise Mobility Services
. This role reports into Microsoft's Enterprise
and Partner Group
) HQ in Redmond
and has worldwide responsibilities.
- CXP Lead
is accountable for developing and landing strategies, processes, programs, offers, and enablers that help EPG
customers speed adoption and time to value for EMS
. He or she will accomplish this by;
qualitative and quantitative techniques to assess the effectiveness of our current deployment planning and execution processes
teams, Microsoft Services
, Product Marketing
, and Partner
stakeholders to envisage and design programs, processes and offers (e.g., EMS Deployment Offer
) that will help our customers speed EMS
deployment and cut time to value.
the development of business requirement and functional specifications for IT capabilities that are required to land the designed outcomes.
and managing pilots to test processes and programs for speeding customer deployment and value.
and drive a broad change management strategy (including communication, training, and compensation) that will help Microsoft's Enterprise
sellers, services professionals and partners land these changes effectively and efficiently.
with Microsoft's Services
organization to define and land a broader strategy for how Microsoft
engages, motivates, and enables service providers.
o This is a highly visible leadership position is in one of Microsoft's
most strategic and high growth businesses, proving a unique opportunity for career growth
o A strong candidate will possess as many of the following skills and experiences as possible;
understanding of how Enterprise
customers are currently deploying Mobility Management
solutions and public cloud services to cut costs and improve operational flexibility.
knowledge of Device Management
), Identity Management
, Access Control
and Content Security
o 7+ years of IT services, systems integration, and/or related program management experience in the IT services industry.
understanding of Enterprise
software sales. Previous
experience selling cloud technologies / online services highly valued.
success designing and landing successful change management programs within large and complex organizations.
problem solving, cross team collaboration and quantitative skills.
program management and communication skills
self-starter able to deal with ambiguity
o BA or BS degree or equivalent (MBA
must live or be willingness to relocate to Seattle
area and travel 5-6 weeks/ year to conduct Microsoft
field, partner and customer visits.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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