Microsoft's Central Region
is looking for an experienced Premier Field Engineer
to drive customer satisfaction, deployment, adoption and support of Microsoft's Active Directory
solutions for a dedicated Fortune
500 customer in Central Region
The primary product focus and responsibility will pertain to support of
platforms technologies with specific emphasis in the following areas:
- Active Directory
- Active Directory Federation Services
- Active Directory Rights Management Service
- Active Directory Certificate Services
- Active Directory Security
best practices and implementation for Microsoft
The ideal candidate will have a strong aptitude with the ability to lead in-depth technology discussions, articulating the business value of Microsoft Platforms
solutions and advising customers on the integration of complex Active Directory
infrastructures in a highly distributed environment.
This individual must be able to drive support-consulting engagements, write technical communications and work effectively with our partners and customers to help make their infrastructure solutions successful.
This individual must also be able to listen for and recognize scenarios where customer needs may require complimentary solutions and be able to partner with Premier
to drive successful customer outcomes.
business background in Fortune
500 and/or experience with consulting firms is desired. Overnight
travel may be required. This position is intended to be on-site with customers and may require up to 40% availability to travel. Candidates
must possess current passport or be able to obtain passport within 90 days of hire. Candidates
must be highly available.
focusing on large Active Directory
infrastructures that are very complex
- The ability to lead all aspects of the technical discussion by facilitating the customer's understanding of the product / solution through presentations, demonstrations, proof of concepts, deployments and troubleshooting and support
support throughout the product life cycle and developed / managed references through high quality technical and professional client and stakeholder relationships ensuring customer satisfaction.
understanding of comprehensive security solutions with experience and ability to drive high level discussion about overall security implementation of Microsoft
as a resourceful problem-solver, leveraging internal partner resources in assigned customers leveraging CSS
and Enterprise Services
on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft Windows
- The successful candidate will be capable of providing field technical support presence for groups in the Microsoft Services
organization, including but not limited to Premier Support
, Microsoft Consulting Services
, and Global Business Support
- The Premier Field Engineer
acts as the primary onsite technical contact, providing customer visibility, advanced technical support and problem resolution for corporate customers, including issues escalated to the highest levels of management.
and skills for this position include:
technical familiarity with Active Directory
at a large enterprise level
interpersonal, verbal and written communications, analytical and presentation skills.
to deliver presentations, discuss and array of Windows
platform technologies and concepts with complementary products at a solutions level.
of complex security scenario's with experience implementing and recommending infrastructure solutions that meet industry best practices for security
to manage customer escalations and work under pressure
to operate in a flexible team environment with minimal supervision
degree in Computer Science
fields is preferred along with 5+ years of relevant experience, MCSE Certifications
would be a plus.
40% travel across the Central United States
is located in Central Region
in San Antonio
or Dallas Texas
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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