Senior Partner/Channel Marketing Manager - Retail in Redmond, WA


TitleSenior Partner/Channel Marketing Manager - Retail
CategoryMarketing
LocationRedmond, WA
DivisionMarketing
Date AddedDecember 5, 2014
Open Positions1

At Microsoft, we are committed to the mission of helping our customers realize their full potential. We are motivated and inspired every day by how our customers use our software, services and devices to find innovative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. As winners of the 2012 Best Places to Work, we are equally committed to ensuring our employees have the working environment and the resources to succeed and develop as professionals in their disciplines. We are seeking a highly motivated and experienced leader to join the Best Buy Windows Store Team!

Our people are creative minded professionals and strategic, forward thinking leaders who deliver relevant but innovative training programs that grow our business. They are energetic, driven, collaborative, analytical, and not shy about sharing their opinions and recommendations. And, they are passionate about developing themselves, their careers and their profession.

The Partner/Channel Manager - US Training Execution for Best Buy Store within Stores accountabilities:
o Drive performance improvement solutions for RSPs in Best Buy to successfully sell Windows 8 devices vs. alternatives. Work with the US and WW Windows and Office category and training teams to drive end to end programs that build RSP selling capabilities, achieve metrics, and drive Windows 8 device sales. All programs will include the development of strategy, goals, objectives, learning framework, RSP outcomes, milestones, measurement strategy including customization of all WWRS RSP training and advocacy assets and programs based on Best Buy requirements.
o Primary point of contact for all Best Buy Windows and Office RSP/ post purchase training program execution. This will include driving the partnership with US Field Labor/ ExpertZone to deliver guidance as needed.
o Manage RSP learning experiences across all levers - ExpertZone, Learning Lounge, in person 1:1, in person 1: many and social media - leveraging a breadth of RSP data and audience insights as the driving force in how we continue to improve their learning experiences.
o Monitor, analyze, and report on Windows/Office training program effectiveness based on clearly documented metrics (deliverables could include periodic status updates, post-launch reporting, performance against KPIs, asset trackers, and more).
o Partner with the US field labor team to ensure flawless execution.
o Provide direction/coordinate with training vendors assigned to design and deliver based on retailer requirements.
o Track and manage budget assigned to each project or category to ensure that it's at or below the approved spend
o Develop/produce alternative training activities for product launch or seasonal campaign based on US requirements.

The ideal candidate will have:
o A high degree of creating innovative training solutions including utilizing social media
o Proven ability to direct flawless execution at retail
o Active knowledge in all areas of Retail training, from ideation to creation
o Strong project management skills and attention to detail
o Ability to communicate effectively and concisely in both verbal and written form
o Prior success in managing large budgets funding multiple projects
o Experience in managing vendor relationships and having a training/advocacy point of view
o Ability to build strong relationships, collaborate, and influence others to achieve required objectives
o Self-motivation and ability to work independently to manage long-term projects with little direction
o Bachelor's degree in business, marketing, training or related field
o 7+ years of relevant experience in executing retail training solutions

Mandatory requirements:
o Bachelor's degree
o Prior Big Box Retail training experience
o 7+ years of experience in executing training programs
o Project management experience
o Classroom training experience
o Experience in designing and executing social media campaigns

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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