Do you have a passion for Retail
? Are you a strong leader and collaborator? Are you ready to help one of Microsoft's
most important products transform into the world of subscriptions and services? If so, the US Retail Team
is looking for you.
The US Retail
Sr. Category Manager
is responsible for planning, defining and executing Microsoft's Retail
marketing strategies for the Office
category. As a category manager you are responsible for optimizing the end customer journey across our roster of managed retail accounts, including Best Buy
and more. This includes both our traditional Office
2013 perpetual products as well as our newer Office
365 subscription offerings. You will partner with and influence our sales teams, the Office
BG, WW Category
teams and our Retail Partners
directly. You will be responsible for communicating our Office
strategies and value proposition, landing partner incentive programs, sharing best practices with Channel
marketing teams, managing marketing spend and reporting on business progress and issues. This is a visible role and a leadership opportunity on a critical product category for Microsoft
that is in the midst of our broader transition to a services orientation.
This role reports to the Director
of Office Category Management
, US Retail
In this role you will need to succeed against aggressive goals, be a strong communicator, drive complex projects across multiple groups, and deal with ambiguity. You must be comfortable interacting with senior leaders and virtual teams, both internally and externally (Retail
partners). The position also requires the ability to develop and build trustworthy retail partner relationships, specifically at the buyer level, in order to build successful business outcomes.
the marketing environment (including market, industry, image, ecosystem, competition, macroeconomics), and recommend refinements to marketing investments in order to successfully implement corporate marketing strategies and increase reach and return on investment (ROI
the measurement of multiple campaign results and sales performance, making adjustments to retail strategy or implementation, demonstrating the relative effectiveness of the campaign and providing insights for future improvements.
and disseminate to Channel Marketing
& Sales Teams
short-term business needs effectively against long-term strategies when creating a comprehensive set of offerings and programs, resulting in effective offer design and implementation.
and approve the marketing budget and spend for respective category (MDF
, Strategic Account
funds, Retail Services
forecasting and budget process.
o Be the US Retail
subject matter expert and captain for given category.
the rhythm of the business (ROB
) process, including conducting a product revenue analysis, business performance and scorecard and quarterly business reviews.
pilot, evaluation, or trial programs to inform the US campaigns or marketing activities for channel wide implementation. Share
best practices from other retail partners, other categories or other regions.
with direct and indirect supply chain partners to assure steady flow of product and appropriate quantities of supply in the channel.
with operations teams, pricing teams and custom configuration teams on appropriate issues.
together different Marketing
stakeholders to lead innovative, integrated marketing approaches to more effectively reach targets and achieve efficiency.
key sales, segment, or partner representatives proactively when developing go-to-market (GTM
the internal category relationship with BG and other WW stakeholders for retail channel planning, execution and feedback.
out ideas from internal and external partners in order to remove barriers and engage leadership across Microsoft
presentations to executives and at key accounts for product campaigns/launches and/or educate sales organization for smaller retailer presentations.
influential partners and customers to support programs that drive the category.
end-to-end implementation plans for campaigns and marketing activities (including goals, objectives, target audience, call to action, budget, measurement criteria, partner engagement approach, and sales readiness) and conduct and document postmortems with relevant stakeholders, resulting in seamless implementation of campaign or marketing activity and goal alignment.
product level marketing strategies, marketing plans and success measures for the lifecycle of a product (launch to retirement). This includes assortment, allocations, ad guidelines and programs, merchandising, POP
and training programs for your category.
messaging and content across solution sets in order to support marketing activities that were aligned to the product, corporate brands, and overall strategy.
with marketing stakeholders to ensure that a marketing plan or tactics has maximum impact through delivery, including the use of new methods to influence the customer (social networks, online media, and so on).
of 8-10 years of experience in Retail Marketing
, business development or a related field.
how to translate strategic issues and map them into tactical execution plans.
leadership thinking and accountability by owning the problem, taking the initiative, and solving it through the team.
to live with a bit of chaos, understand the art of prioritization, and be results-driven.
collaboration skills, demonstrates leadership with the ability to effectively influence others in multiple groups and collaborate to achieve specific goals.
analytical experience with ROI
, sales, trend analysis, plan-o-grams and additional online and in store metrics.
written and verbal communication skills.
, good listener.
o BA required; MBA
experience a plus.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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