support is a strategic differentiator for Microsoft
and we are investing deeply to provide differentiated software-driven solutions to Enterprise Customers
and Business Partners
, etc). We are focused on building the next generation support experiences that enable seamless collaboration and self-help through automated diagnostics, community forums, chat, knowledge syndication, troubleshooting and escalations. We are driven to transform software support services with the goal of being the industry leader.
If you are passionate about the following we may have a role that appeals to you!
the sites that are used by millions of end-users and tens of thousands of enterprise customers every day to find solutions (e.g. SMC
new ways (i.e. build a new platform) to enable developers to rapidly build sites that offer up relevant and personalized support content from a variety of sources to end-users. Eventually
this platform should be useable by non-devs.
closely with many product teams such as Windows
, Windows Live
365, Windows Phone
and influence their customer support experiences.
multiple times in a year and work on a great variety of platform technologies.
- Be part of an engineering organization that connects with customers in a deep way.
a team with leadership that takes fun seriously! Watch
our video http://youtu.be/R4f_ymUPwoI
We are looking for an experienced developer with the following attributes:
engineering excellence across the organization and drive innovation.
customer empathy, our mission is to earn customer loyalty for lifetime.
acumen to influence the architecture and design of globally distributed fault-tolerant, self-managed systems and services.
communication and collaboration skills to partner with teams in Redmond
, Hong Kong
to define and deliver the next generation support experiences.
to strike an appropriate balance between business requirements and technical constraints.
experience with some of the following: Azure
, Web API
- 7+ years of software development experience with at least 3 years of experience in C# or C++.
- BS or MS degree in Computer Science
or related engineering discipline.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
Apply for this job at Microsoft