Marketing Research Manager in Redmond, WA


TitleMarketing Research Manager
CategoryMarketing
LocationRedmond, WA
DivisionMarketing
Date AddedFebruary 10, 2015
Open Positions1

Sr. Market Research Manager

Do your friends and colleagues turn to you to learn what's new in tech? Do you find yourself actively keeping up with new happenings in the consumer landscape and industry players? Do you have mad skills in analyzing intelligence and "making meaning" out of it? Do you have the ability to create stories that help illustrate that meaning for others including Executives? Are you passionate about doing everything with high quality - program excellence, equally comfortable whether you're tracking a Gantt chart or dispatching the latest project update? Yes, yes, and yes? Then joining Microsoft might just be the best place for you to share your passion and help us unlock the critical elements of telling our unfolding story to the consumer marketplace.

The Customer and Market Research team serves the company's core businesses, based at our HQ in Redmond, WA. We are close to and in constant contact with our business partners and our work has global reach and impact. Our people are research professionals who know their way around a research plan and bring a strong consultative approach. They thrive on tackling significant business opportunities and influencing decision makers at all levels. They are perfectionists in program management, intellectually curious, analytical, impact driven, persistent, and not shy about sharing their opinions and recommendations. And, they are passionate about developing themselves, their careers and their profession.

At Microsoft, we're committed to helping people use technology in ways that change the world and tell their story. If you share that passion, you may be just who we are looking for to join our expert team.

Responsibilities:
Deliver satisfaction and loyalty measurement program leadership through key stakeholder engagements and research-based insights:
o Manage a rich portfolio of relationship/satisfaction intelligence among Microsoft - channel partners
o Improve the Company's foundational knowledge for channel relationship management
o Provide insights for Microsoft's partner narrative, integrating key trends like Consumerization of IT and the Cloud
o Consult with other key partner marketers and decision-makers as needed
Be one of the Company's thought leaders for relationship measurement:
o Deliver subject matter expertise for key Company-wide relationship measurement initiatives
o Develop a deep understanding of how to plan, build, use and land audience experience measurement
o Create repeatable best practices for developing subject-matter expertise on topical areas

Preferred Skills and Experience

Polished communications, storytelling and presentation skills including comfort with executive audiences.
Adept at the use of powerful visualization tools to build effective reports and presentations that bring insights to live through data visualization.
Strong project management expertise with the energy and willingness to evaluate current programs and take them to the next level.
Expert Analyses capability with traditional and non-traditional market research and business intelligence.
Strong business acumen and ability to derive strategic business implications from disparate forms of research.
A strong passion for technology and consumer technology trends
Critical thinking skills (e.g., the ability to conceptual frame problems and to identify creative solutions).
Experience conducting & managing multi-faceted market research programs including study design, vendor management and project management.
The ideal candidate may also possess an MBA, MS or related graduate degree.
The ideal candidate has 5 or more years of recent experience researching segments like consumers and enterprises...with preference toward technology products including software, services and devices.

Experience Required

A Bachelor's Degree in marketing, social sciences, business or related field
3-6 years of market research or business analysis/consultation experience
Excellent program management expertise and a Demonstrated Quality philosophy

At Microsoft, we are committed to the mission of helping our customers realize their full potential. We are motivated and inspired every day by how our customers use our software, services and devices to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. As winners of the 2012 Best Places to Work, we are equally committed to ensuring our employees have the working environment and the resources to succeed and develop as professionals in their disciplines.

We also believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft!

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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