Director of Business Management and Operations, Sales in Redmond, WA


TitleDirector of Business Management and Operations
CategorySales
LocationRedmond, WA
DivisionSales
Date AddedJanuary 29, 2015
Open Positions1

EPG Worldwide Productivity Specialty Sales is looking for a Director of Business Management and Operations reporting and supporting the GM of Productivity Sales. We are looking for people with strong business management skills, to impact the operating infrastructure for an organization that is responsible for one of Microsoft's key strategic sales organizations. Through the management of our team, you will provide leadership and insights around operational issues, drive process efficiencies, and manage the rhythm of business (ROB). You will work with a dynamic group of people who will rely on your expertise to help them execute with tight business timelines through sound practices and process efficiencies. You must be able to lead from the front and support others when it is their turn to lead key initiatives - this balance will be important to the success in the role.

Responsible for business and operations management including:
Resource management, forecasting, and annual budget processes.
Managing a team of individuals including talent acquisition, career development and coaching.
Perform analysis to provide management with information and recommendations for use in setting and achieving business objectives.
Work with teams to develop the right business processes to execute and measure the business.
Support Vendor Management Program that includes vendor metrics, KPI reporting, scorecards, and formal business reviews.
In conjunction with the leadership team drive value proposition definition and quantitative measurements.
Identify business risks and opportunities and work to create and implement action plans to effect change.
Provide business expertise / negotiations for contracts needing to be executed.
Serve as an effective liaison to key partner organizations including HR, Finance, and LCA.
Leading and managing the Rhythm of Business for various stakeholders including QBU, MYR, PRISM, WWSSM.
Ownership of the Productivity Sales Team cadence including ROBs, team off-sites and leadership connections.

The successful candidate will have:
A minimum of 15 years' experience in Enterprise software sales, enterprise consulting or an equivalent.
Executive level communication skills and the ability to mentor others.
Candidate must possess exceptional demonstrated decision-making, conflict resolution, problem solving and negotiation skills. Facilitating/encouraging cross-team account and resource planning.
Experience or strong knowledge of sales processes and behavior.
Strong analytical skills.
Background in driving virtual teams and resolving conflicting plans including strong project management skills.
Intermediate or advanced writing and communication skills.
Experience and proven ability to work in team environments and matrix organizations.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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