Dir Marcom Mgmt, MCS HQ, Redmond, WA, Services & Support in Redmond, WA

TitleDir Marcom Mgmt, MCS HQ, Redmond, WA
LocationRedmond, WA
DivisionServices & Support
Date AddedDecember 17, 2014
Open Positions1

Microsoft Services is a diverse group of technical architects, engineers, consultants, and support professionals dedicated to delivering on Microsoft's mission of empowering people and businesses to realize their full potential at home, at work and on the go.

Microsoft has tremendous breadth and depth in the products, services, and devices it offers, and Microsoft Services is uniquely positioned to bring them all together. We strive to earn the confidence, trust, and loyalty of our customers by helping them get the most from their technology investments through strategy, planning, deployment, and support services. We serve millions of customers across every audience in 191 countries and 64 languages and are one of the fastest growing segments in the company.

The business is seeking a seasoned communications professional who will be responsible for defining, developing, and implementing the communications strategy and execution for both internal and external audiences, including executive communications for our division Corporate Vice President. This role is responsible for developing compelling messaging and content that reaches our 21,000 employees in over 100 countries and connecting our external stakeholders to our purpose and work. The Communications Director will manage a team and lead communications stakeholders across the business in addition to partnering with marketers to localize internal and external content ranging from our organizational strategies, goals and priorities to compelling customer and partner facing content designed to help enable awareness, revenue and CPE.

If you are a seasoned communications professional, have internal and external experience and a passion for writing plus developing content for a wide range of audiences this is the job for you! Join us for a role that is global, diverse, provides a lot of executive visibility, cross company collaboration and BIG impact for our people, the business and our customers.


Lead the internal and external communications for the divisional Corporate Vice President.
Create, manage and execute the Microsoft Services global communication plans.
Define cross division projects, and lead collaborative team efforts throupletion.
Craft shareable content for a range of channels including speeches, video, emails and social.
Provide consultation to senior leaders and stakeholders on communications strategies.
Consistently evaluate the effectiveness of communications strategy and execution based on internal listening mechanisms plus marketing and sales goals.


Bachelor's degree in Communications, English, Public Relations or a related field and eight to ten years of experience in a communications or marketing role.
Strong organizational, writing, editing and project management skills.
Ability to meet challenging timelines and work in a fast-paced environment.
Internal and external communications experience required.
Executive communications experience preferred.
Experience in strategy development and working collaboratively across multiple teams and stakeholders.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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