is eligible for the following work arrangements: Part-Time
: Consumer Product Advisor
: Retail Stores
: Location Unspecified
enhances your life - your job should too. At Microsoft Retail Stores
, that is what we believe. We are the hub of Microsoft's
cutting-edge devices and services, here to provide customers with a world-class, omni-channel experience in this evolving retail world. We serve as centers of innovation, connecting customers with technology that simplifies their lives and inspires their creative potential. As a member of the Microsoft Retail Stores
team you will cultivate the skills to pave the way for your ultimate career path. Your unique talents, perspective, and abilities will help inform our journey and transformation as a company. We are seeking teammates who are dedicated to finding deeper meaning and purpose in their work. Join
our journey - find your passion.
As a Microsoft Retail Consumer Product Advisor
, you will serve as a friendly and insightful primary point of contact for our customers. Your goal is to build customer relationships through knowledge and discovery - knowledge of our technology and discovery of each individual customer's needs in order to offer a tailored diagnosis and thorough solutions, earning the trust of customers and coworkers alike as you engage, educate, excite, and empower those around you.
customers discover, enable and implement high-value Microsoft
technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
deliver high standards of sales and service, supporting the strategies of the Microsoft Retail
to and understand customers stated and unstated needs.
total solution offerings and sales support based upon each customer's unique needs, both before and after the sale.
expert-level product knowledge in all Microsoft
retail products, devices and service offerings.
learn through others, self-educate, share specialized knowledge and expertly demonstrate and present the newest product and service offerings across all devices.
with peers, store leaders, corporate and field team members in the development of innovative ways to continue to build long-term relationships with all customers.
and Abilities Required
a love for Microsoft
, be a brand evangelist and have a deep understanding of Microsoft
, Windows Phone
, and services).
time management skills and a high-level attention to detail.
by example, take pride in your work and enjoy helping and developing others while creating fun environments and energizing people through your passion.
excellent verbal and written communication skills and a high-level attention to detail.
in a fast-paced, dynamic, public-facing environment driven to get results by directing a team.
with your schedule as hours will be based on business needs.
experience with retail sales, hospitality or high-level customer service experience preferred, as well as experience selling technology or other consumer products.
college/secondary education is preferred.
for and usage of Microsoft
products and an excitement for all technology.
customer service/people rapport building skills, both 1:1 and in a group environment.
, presentation skills, and multi-tasking ability.
teaching or training experience is a plus.
in a fast paced, dynamic, public facing environment.
player and ability to get along with others.
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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