Community Dev Specialist, Retail Stores in Arlington, VA

TitleCommunity Dev Specialist
LocationArlington, VA
DivisionRetail Stores
Date AddedDecember 5, 2014
Open Positions1

Community Dvlpment Specialist

Job Summary:
At a Microsoft Retail store, you will find an effort for us to connect with each community we serve. The Community Development and Events Specialist will build consumer awareness, perception, understanding, and visitation of the Microsoft Stores. Construct a robust schedule of events (e.g., Speaker Series, Class Trips) both during and after store hours, so that Microsoft retail brings the technology experience and excitement of our products directly to the consumer. In partnership with Store leadership and Microsoft Retail Stores marketing, this role will build and sustain a viable community presence and a pipeline of store visits and events for local affiliations.

Summary of Essential Job Functions:
- Build relationships with local community groups (including schools, the Chamber of Commerce, local chapters of charitable organizations, small businesses, etc).
- Create an online presence for the stores by spearheading and contributing to social media opportunities.
- Organize store participation in (or sponsorship of) community events.
- Partner with the corporate Marketing Team to develop assets that support local community engagement initiatives.
- Partner with the corporate PR Team to create, post and respond to online content with local relevance.
- Prioritize, plan, execute, and fulfill all community engagement events.
- Track participation, ROI and overall efficacy of community outreach initiatives.
- Engage, educate, excite, and empower potential and existing customers alike with the same level of passion and commitment.
- Smile, have fun, work hard, and achieve success.

Minimum requirements:
- College Degree Preferred and/or equivalent work experience.
- 3 years preferred demonstrated performance in community relations focused on excellence in service, sales, and marketing.
- Must be able to work your regularly scheduled shift
- Must be able to be mobile throughout the store

Additional Skills and Abilities required:
- Strong analytical, communication, and organizational skills.
- High level attention to detail and superior follow through.
- A strong passion for technology and delivering world class customer service.
- Thrive in a fast paced, dynamic, public facing environment.
- Lifting with or without assistance (loading and unloading all those great products and carrying purchases out for our customers may be required!

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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