The WW Windows Category Team
is at the heart of our consumer business at Microsoft
, working closely with retail partners around the world to ensure that they are assorting the Windows
devices that will give their consumers the best possible Windows
experience and ensuring that Windows
is a profitable business for them. With
more than 1.5 billion Windows
users in the world, we have an incredible opportunity ahead of us to ensure that these users stay a part of the Windows
eco-system as we transition our company to a mobile first cloud first world.
In the role of Communications
and Community Manager
you will have the opportunity to work closely with the Windows Category Community
around the world, made up of close to 100 people in more than 50 countries to ensure that we deliver guidance and other information that helps them do their jobs well. By managing a variety of communication tools and resources such as a newsletter, Yammer
, a SharePoint
site, in-person meetings and events, regular field calls, and more, we ensure that this community stays connected to the corporate team as well as to each other to learn, share, and deliver on our business objectives.
The role is responsible for all on-boarding of new community members, to ensure that they have the resources and connections they need to ramp quickly, as well as to pair them with a peer mentor who can support them on a day to day basis.
In addition, the role is responsible for coordinating and collaborating closely across several teams including Windows Marketing
and other Category Teams
to ensure we are well aligned in our messaging, content, and other field connection points.
, this individual will manage a vendor who will support the team and work on multiple projects.
The person who fills this role needs to have experience working in a fast-paced environment, with very strong collaboration skills, and incredible attention to detail. This person needs to be very well-organized to manage multiple projects with tight timelines and have a strong awareness of cultural differences.
The ability to influence without authority for win-win results, and the ability to work as part of a virtual team, based across multiple time zones will lend to this role and having manager experience is also useful. Occasional
travel is required.
cross-group collaboration skills with ability to build strong partnerships across Windows Marketing
, and Finance
management experiences and proven examples of driving projects, solution, or deliverables to closure.
communication skills and ability to provide thought leadership across varied stakeholders, including executive presence.
analytical and problem-solving skills, with agility to ramp quickly across diverse businesses.
to deal with ambiguity, navigate through uncertain situations and quickly adapt to change.
track record for delivering timely, quality and customer focused results.
to clearly prioritize critical decisions and effectively manage complex follow up activities
multiple tasks, projects, and deliverables in parallel to effectively achieve results through a largely indirect group of internal Microsoft
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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