Business Sales Specialist, Retail Stores in Huntington Station, NY


TitleBusiness Sales Specialist
CategorySales
LocationHuntington Station, NY
DivisionRetail Stores
Date AddedFebruary 5, 2015
Open Positions2

Overview
Technology enhances your life - your job should too. At Microsoft Retail Stores, that is what we believe. We are the hub of Microsoft's cutting-edge devices and services, here to provide customers with a world-class, omni-channel experience in this evolving retail world. We serve as centers of innovation, connecting customers with technology that simplifies their lives and inspires their creative potential. As a member of the Retail Stores team you will cultivate the skills to pave the way for your ultimate career path. Your unique talents, perspective, and abilities will help inform our journey and transformation as a company. We are seeking teammates who are dedicated to finding deeper meaning and purpose in their work. Join our journey - find your passion

The Business Sales Specialists will spend their focus optimizing business sale leads from Stores, supporting Microsoft sales executives, and generating new business from their market. The role will require internal drive to deliver impact and results showcasing Microsoft devices and services.

Key Responsibilities

- Generate new leads and build relationships to drive margin and improve the store's team productivity and operational efficiency
- Impact, shape and simple business for greater results and impact. This position will interact deeply with in-store and regional market leadership and North American field team members.
- Knowledge of how businesses use technology and the solutions that Microsoft devices and services can offer
- Drive results while building strong relationships through walk-in traffic, education, Regional or National businesses, small office/home office customer (SoHo), small/medium businesses (SMB), and State and local government
- Facilitate business experiences through in store briefings, workshops, events and demo's
- Must be able to manage business relationships across multiple departments and levels.

Additional Skills and Abilities required:

- Have a love for Microsoft, be a brand evangelist, and have a deep understanding of Microsoft products (Windows, Office, Xbox, Windows Phone, Surface, and services).
- Lead by example, take pride in your work, and enjoy helping and developing others while creating fun environments and energizing people through your passion.
- Have excellent verbal and written communication skills and a high-level attention to detail.
- Thrive in a fast-paced, dynamic, public-facing environment, driven to get results by directing a team.
- Strong people and presentations skills, and excellent written and verbal communication skills.

Qualifications and Experience:

- College Degree preferred or equivalent work experience.
- 5+ years preferred experience in a fast paces, results driven culture
- Experience selling or in business development
- Relationship focused and driven providing excellence in service, sales, and marketing.

Disclaimer

This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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BUSINESS SALES SPECIALIST

MICROSOFT STORE - BUSINESS SALES SPECIALIST

The Microsoft Retail Stores mission is "To Profitably Showcase Microsoft Technology & Illuminate Our Innovation Story by Transforming the Microsoft Devices & Services Experience."

The Business Sales team focuses on the Stores' business customers and is instrumental in bringing this mission to life in & around our Stores. We deliver industry leading business customer experiences, solutions, profits, and operational discipline. To support our efforts we are seeking a Business Solutions Specialists.

The Business Sales Specialist will work for the Business Solutions Sales Excellence Manager and a Microsoft Store Manager. They will be responsible for delivering business customer margin dollars, business customer satisfaction & partner collaboration. The BSS will also have dotted line responsibility for Business Captains in each Store.

ESSENTIAL JOB FUNCTIONS & REQUIRED ATTRIBUTES

The Business Sales Specialists leader and their organization will spend their focus optimizing business sale leads from Stores, supporting Microsoft sales executives, and generating new business from their market. The role will require an internal drive to deliver results around our devices & services.

Besides margin dollar generation and satisfaction scores, the leader will be expected to always improve the Store's team productivity and operational efficiency.

This is an exciting opportunity that provides significant management interaction across many organizations, and the opportunity to impact, shape and simplify our business for great global impact. This position will interact deeply with in-store & regional market leadership and North American field team members.

This role requires someone who is a strategic thinker, a strong collaborator, and who has impeccable leadership, planning and execution skills with a focus on driving results while building strong relationships. Walk-in traffic, education, Regional or National businesses, small office/home office customer (SoHo), small/medium businesses (SMB), State and local government are a focus and relevant experience across these markets is important.

The successful candidate will have cross-functional Leadership experience (between departments and levels), stays current with business/technology trends and the poses the proper discipline is in place for smooth business operations that are detailed, focused and crisp.

QUALIFICATIONS AND CRITERIA

- Adaptability, flexibility and the ability to do quality work under tight deadlines
- Ability to drive sales from a team & cross functional collaboration
- Ability to understand how to sell devices and services, navigate complex operational processes
- Ability to impact and influence at all levels of the organization, including at the Senior Leadership levels
- Solid program and project management skills
- Exceptional written and verbal communication skills; skilled in translating ideas into clear, high impact
communications
- Organization agility and ability to work successfully across a complex, highly-matrixed environment
- Ability to deal with ambiguity and navigate uncertain situations to drive for clarity
- Ability to work calmly and maintain good judgment in fast-paced, high-stress environments
- High personal accountability for self and others

- An 'Always On', intrinsically driven attitude
- Up to 10% + local travel required. National travel occasionally.

EDUCATION/EXPERIENCE

- Post Graduate studies or Bachelor's Degree a requirement; Masters a plus or proven performance
- Minimum of 7+ years of similar experience in a fast-paced, results-driven culture
- Experience leading complex organizational change.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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