The goal of Cloud
team is to foster a data-driven culture; to encourage and enable the entire organization to make more informed decisions through data. As part of that work, our Business Analytics
team supports a variety of Rhythms
of the Business
) and ad hoc analyses where we examine recent and historical data, identify salient trends, develop statistical models, and surface key insights.
As the availability of data, and the demand for analysis, grows, we need a capable BI analyst to help stakeholders representing various functions across the C+E organization (engineering, marketing, finance, the field) understand how our services are being used and what actions they can take to ensure we deliver best-in-class products/services, create compelling offers, and optimize the customer experience.
the team's strategy and structure (and hire people as necessary)
the technical and professional growth of the team
a subject matter expert in the C+E business and BI ecosystem. Collaborate
with end users to understand objectives, identify analysis opportunities, and prioritize projects in order to deliver maximum business impact.
customers on how to leverage data as an asset for their function/business.
accurate and timely C+E RoB
opportunities for process improvements and drive standardization and repeatability.
changes in customer behavior, system performance, or financial results, and deliver the necessary insights to explain them.
, develop, and evangelize self-serve reports that meet the needs of disparate audiences across the organization and Microsoft
development and management of metrics, KPIs
, and dashboards.
the ongoing documentation of analysis methodologies and their results.
vendor workloads and ensure quality delivery on a timely basis.
o 3+ years of experience at managing a complex, global BI team
o 8+ years of experience in Analytics
, Business Intelligence
, or data driven business strategy.
knowledge of cloud computing and online services business models, including business, technical, and operational metrics.
analytical ability, particularly related to complex problems and concepts.
proficient with T-SQL
and statistics tools (R, SAS
analyzing and streamlining complex business processes (PMP
, Six Sigma
degree in Computer Science
or closely related field.
PERSONAL ATTRIBUTES/INTERPERSONAL SKILLS
written and oral communication skills, particularly the ability to synthesize complex issues/scenarios into easy-to-understand concepts.
presentation skills and experience with audiences of all levels.
attention to detail, including meticulous forensic analysis skills.
and a drive for results.
ability to work in ambiguous situations and across organizational boundaries and a creative and innovative thinker.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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