Human Resources Manager – Employee Relations The Cloud + Artificial Intelligence (C+AI) group is leading the way to enable Microsoft's Cloud-First/Mobile-First strategy, and to transform both the industry and the future of enterprise computing. Our team provides world class HR service to the ~23,000 U.S. managers and employees of C+AI. We are looking for an HR manager who is passionate about influencing and impacting a high growth and dynamic business through effective management (both proactive and reactive) of employee relations and related activities. This person will be a member of the team accountable for managing employee relations cases across the entire C+AI organization while analyzing trends and building linkages to management development, retention efforts, and HR business intelligence activity. The work of the successful candidate will include: Partnering with managers and business leaders on issues including poor performance, policy violations, and investigations; managing
Key Accountabilities: Employee Relations Case Management – You will be responsible for effectively resolving a caseload of varying complexity in a professional and timely manner while ensuring that you are adhering to Microsoft's policies and guidelines and mitigating potential risks to the company. You will employ a variety of tactics and adapt to the various situations in each part of the organization. Analysis and Recommendations – By tracking cases and crossing this with other organizational data, you will be well positioned to analyze trends and identify issues in and across teams. You will
Skills and Qualifications: Qualifications should include 5-8 combined years of directly applicable HR and/or Employee Relations experience or an equivalent combination of advanced training and experience. Other skills include but are not limited to: Ability to partner with HR and legal teams to effectively manage and all types of employee relations cases Excellent coaching, facilitation, and conflict resolution skills, including stellar communication, collaboration, case handling and project management Analytical skills with ability to use data to form hypothesizes, draw insights, form narratives,